Privacy

Privacy policy

Draft for review · October 2026

Information we collect

When you make an enquiry, we may collect your name, phone number, email address, suburb and information you choose to share about your piano.

How we use it

We use this information to respond to your enquiry, understand the service your piano may need, arrange an appointment and provide related customer service.

Storage and disclosure

We take reasonable steps to keep personal information secure. We do not sell your information. It may be shared with service providers only where needed to operate the website or deliver the requested service.

Your choices

You may ask to access or correct the personal information we hold about you, or ask us to delete an enquiry when we no longer need it.

Contact

Final privacy contact details will be added when Sonava’s business email is confirmed.